Cartly's analytics reports give you a clear picture of your store's cart behavior, product performance, and upsell effectiveness. Use them to track the customer journey from cart addition through to purchase, spot which products are driving conversions or getting abandoned, and measure how well your upsell strategies are working.
Note: It can take 24–48 hours before the latest data appears in your reports.
In this article:
Analytics overview
The Analytics overview report is your high-level snapshot of cart and upsell performance. By default, it displays data for the last 30 days compared to the previous period. You can adjust the date range at any time using the date picker at the top of the page.
Upsell performance section
The Upsell performance section on the overview summarizes the overall impact of your upsell strategies. It includes the following metrics:
Metric | Description |
Total upsells added revenue | The total revenue generated from products added through Cartly cart upsell |
Total upsell sales | The number of products purchased through Cartly cart upsell |
Upsell performance report
The Upsell performance report gives you a detailed breakdown of how your different upsell strategies are performing. You can see which upsell types are generating the most revenue and identify which products work best as upsells.
Filtering the report
Use the filter options to narrow down the data by upsell status:
All
Active
Disabled
Deleted
Upsell types
The upsell types table shows performance metrics broken down by upsell category. Here's what each column means:
Column | Description |
Upsell type | The category of upsell — for example, AI upsell, Product add-ons, or Manual upsell |
State | Whether the upsell is [Active] [Disabled] [Deleted] |
Impressions | Number of times the upsell widget was displayed to customers |
Clicks | Number of times customers clicked on the upsell widget |
Purchased | The count of unique products purchased via this upsell type, regardless of quantity per order |
Revenue | Total revenue generated from products purchased through the upsell |
CTR (Click-Through Rate) | Percentage of impressions that resulted in a click — |
CVR (Conversion Rate) | Percentage of impressions that resulted in a purchase — |
Exporting reports
You can export any analytics report as a CSV file for further analysis in a spreadsheet. To export a report:
Click the Export button at the top of the report page.
In the export modal, click Export to download the CSV file.
The file will begin downloading automatically and the modal will close.