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FAQ

Frequently asked questions about Cartly

Neo avatar
Written by Neo
Updated this week

Why to use Cartly cart drawers?

  • Higher conversions: A slide-out cart (cart drawer) lets customers review and check out without leaving the page. Fewer page loads and less “back-and-forth” usually means fewer drop-offs.

  • Upsells and cross-sells at the perfect moment:

    When someone adds an item, that’s the highest-intent moment. A cart drawer can show:

  • “Frequently bought together”

  • Accessories/add-ons

  • One-click upgrades

This often increases average order value without needing more traffic.

  • Free-shipping / reward progress bars that nudge bigger carts: A progress bar like “You’re $12 away from free shipping” is a simple psychological trigger that encourages adding one more item. Same idea for rewards: unlock discount, gift, etc.

  • Faster checkout options: Features like sticky checkout, “Pay now / Buy now,” and express checkout buttons reduce hesitation and make it easier to complete the purchase quickly—especially on mobile.

  • Builds trust right before payment: Trust badges, payment icons (e.g., Afterpay), and a terms checkbox can reduce last-second anxiety and chargeback risk—especially for new customers.

  • Helpful cart controls: Things like order notes, timers/reservations, product add-ons, and fees can be useful depending on your store model (custom orders, limited stock, rush processing, etc.).

Which features I can enable in cart drawer?

You can enable the following features in the cart drawer:

  • Announcement bar

  • Reward bar

  • Upsell

  • Subscription option

  • Order notes

  • Applying Discount code

  • Terms and conditions checkbox

  • Installment payment

  • Trust badges

  • Express checkout buttons

  • Additional info text

  • Add-ons

Read more about the Cartly features in detail.

What kind of support you provide?

We offer technical assistance, how-to guidance, and help with any questions you have.

📩 Contact Support: Reach out to us via live chat or send an email to [email protected]

Can I request a feature or some design changes?

Yes, absolutely! You can contact us with feature requests, design changes, or any other questions. We’re available 24/7 via live chat or email at: [email protected]

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